Cape Air

660 Barnstable Road
Hyannis
,
MA
02601
Company Overview

Since our first flight between Boston and Provincetown in 1989, Cape Air has provided year-round service to some of the most beautiful destinations in the world.

Shortly after that first flight, we expanded our service across southern New England to Hyannis, Nantucket, New Bedford, Martha’s Vineyard and Providence, RI. In 1993, we began offering flights between South Florida and the Keys and in 1998, our Caribbean route took flight. Finally, in 2004 we began service in Micronesia and added two new aircraft to our fleet, the ATR-42. These aircraft served our routes between Guam, Rota, and Saipan until the end of our Micronesia service in 2018.

Now, Cape Air operates a fleet of 83 Cessna 402s and 4 Britten-Norman Islanders, with up to 525 flights per day during high season. Last year Cape Air carried over 500,000 passengers, making us one of the largest regional airlines in the United States.

A new milestone was reached in September of 2019 when the Tecnam P2012 Traveller touched down at our Hyannis HQ to join the fleet. Equipped with the latest avionics from Garmin, the new G1000 Nxi and powered by two modern 375 HP Lycoming piston engines, the industry-changing Tecnam P2012 Traveller has been designed from the start to be a very versatile and flexible aerial platform.

Throughout the almost 40 cities we serve in the US and Caribbean, we are recognized for our outstanding customer service. As an employee-owned company, we pride ourselves on the simple mantra that encourages MOCHA HAGoTDI. It means to Make our Customers Happy and Have a Good Time Doing It.

Company Culture

MOCHA HAGoTDI!
We get asked all the time, “What in the world is MOCHA HAGoTDI?” The phrase is even included in the Urban Dictionary as a term used often by pilots and air traffic controllers. Simply put, MOCHA is the philosophy for which all facets of Cape Air operate.

Make Our Customers Happy And Have A Good Time Doing It defines the Cape Air culture. Employees are empowered, supported, and are welcomed to an environment focused on respect and kindness – not only for our customers but for the friends and colleagues who work alongside each other. We’re in business to take care of customers and to make them a priority. But we like to have fun at our jobs and the HAGoTDI part is really getting along with co-workers and enjoying each others’ company working together as a team

Above and Beyond: Our Safety Culture
We operate at the highest level of safety. That means it goes beyond just meeting the minimum requirements. The culture has always been ingrained in our employees, not just pilots, and flight ops, but all of our people have been trained that safety is the number one priority over everything else. For example, the Federal Aviation Administration (FAA) sets minimum requirements for pilot training. Cape Air’s flight training programs far exceed those requirements. To be a pilot for Cape Air means you have flown more hours and graduated a more rigorous program than what the law requires. In recent years, the FAA has implemented strict pilot “rest” requirements, meaning a pilot can only fly so many hours during any given time period. When Cape Air builds its flight schedules, they build in even more rest time, exceeding those minimums to ensure pilots are refreshed and ready to meet their shifts. In addition, the airline has programs that are not mandated by the FAA, for example, a safety reporting system that had been in place for years before this type of program became standard fare for the industry.

Airline of the People: Owning It Through ESOP
Employee ownership is born from the simple notion that people who create value in an organization should also share in the value they create. This has always been CEO Dan Wolf’s philosophy and one that is wholly supported by the Cape Air management. At Cape Air, the belief is that shared ownership leads to a shared sense of responsibility, and a higher level of care, engagement, and upkeep on the part of
employees. Check out our BENEFITS for more info on the unique opportunity afforded through our ESOP program.

HQ Location

Airports

Main Airport

[acf_views name="Other Airports Air Carriers" view-id="65a3ad84a4256"]

Crew Bases

[acf_views name="Air Carriers Crew Bases at Airports" view-id="65bd661d6a145"]

[acf_views name="Air Carriers Maintenance Bases at Airports" view-id="65ba16471442d"]

Register to Manage This Page
×
Manage Listing Request

Please provide your information to verify authorization to manage this page.